Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern the relationship between you and Z2Learn EdTech ("Z2Learn," "we," "us," or "our") regarding your use of our website, applications, services, and educational content (collectively, the "Services"). By accessing, registering for, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

2. Account Registration and Security

To access certain features of our Services, you may need to create an account. When you register, you agree to:

• Provide accurate, current, and complete information;
• Maintain the security of your account credentials;
• Accept responsibility for all activities that occur under your account; and
• Notify us immediately of any unauthorized use of your account.

Z2Learn reserves the right to suspend or terminate accounts that contain false or misleading information or that are used for unauthorized purposes.

3. Subscription Services and Payments

We offer various subscription plans for access to premium content and features. By subscribing to a paid plan, you agree to:

• Pay all fees associated with your subscription;
• Provide accurate billing information;
• Accept responsibility for all charges incurred under your account; and
• Understand that subscriptions may automatically renew unless canceled before the renewal date.

All subscription fees are non-refundable except as specified in our Cancellation and Refund Policy. Prices may change at any time, but changes will not affect the current subscription period.

4. Educational Content and Services

Z2Learn provides educational content and services designed to enhance learning. We strive to ensure that all content is accurate and up-to-date, but we do not guarantee:

• The accuracy, completeness, or reliability of any content;
• That our Services will meet your specific educational needs or expectations;
• That our Services will be uninterrupted, error-free, or secure; or
• That defects will be corrected.

Our educational content is provided for informational purposes only and should not be considered a substitute for professional educational advice.

5. Intellectual Property Rights

All content provided through our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is owned by Z2Learn or our content providers and is protected by copyright, trademark, and other intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial educational purposes. Users may not:

• Copy, reproduce, distribute, modify, or create derivative works of our content;
• Remove copyright or proprietary notices from our content;
• Use our content for commercial purposes without our express written consent; or
• Transfer, sell, or license our content to third parties.

6. User Conduct

When using our Services, you agree not to:

• Violate any applicable laws or regulations;
• Infringe upon the rights of others, including intellectual property rights;
• Harass, abuse, or harm another person or entity;
• Interfere with or disrupt our Services or servers;
• Attempt to gain unauthorized access to our Services or user accounts;
• Share or distribute content that is illegal, offensive, or harmful; or
• Use our Services for any fraudulent or deceptive purpose.

Z2Learn reserves the right to remove content, suspend accounts, or take other appropriate actions if we determine, in our sole discretion, that a user has violated these conduct guidelines.

7. Physical Products and Materials

For physical educational materials and products, please refer to our Shipping and Delivery Policy for information regarding shipping, delivery, and handling.

8. Third-Party Content and Links

Our Services may contain links to third-party websites or content. Z2Learn does not control, endorse, or assume responsibility for any third-party content or websites. Your use of third-party websites is subject to the terms and conditions of those websites.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Z2Learn and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services.

In no event shall our total liability for all claims related to our Services exceed the amount paid by you, if any, for accessing our Services during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Z2Learn and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

11. Termination

Z2Learn may terminate or suspend your access to our Services at any time, with or without cause and with or without notice. Upon termination, your right to use our Services will immediately cease, and you must cease all use of our content.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Tamil Nadu, India.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• By email: contact@z2learn.com
• By phone: +91 93602 20928 | +91 81109 60489
• By mail: 18/17-Pattariyar North St, Kottar, Nagercoil, Tamil Nadu, India
• Through our Contact Us page